APEP AI WORKFLOW DESIGN & GOVERNANCE WORKBOOK v2.0

PURPOSE
Design an AI-assisted workflow from business outcome through controls, acceptance testing and ongoing ownership. Do not automate a process merely because a tool can perform part of it.

1. OUTCOME DEFINITION
Workflow name: ______________________________________
Business objective: ___________________________________
Customer/user affected: ______________________________
Current baseline (time/cost/quality): __________________
Target improvement: __________________________________
Process owner: _______________________________________

2. PROCESS MAP
Trigger: _____________________________________________
Inputs: ______________________________________________
Step 1: ______________________________________________
Step 2: ______________________________________________
AI intervention: ______________________________________
Human decision/checkpoint: ____________________________
Final output: _________________________________________
Exception path: _______________________________________

3. AI ROLE
AI performs: __________________________________________
AI must not perform: __________________________________
Required context/sources: _____________________________
Output format/schema: __________________________________

4. CONTROL DESIGN
[ ] Input validation
[ ] Output validation
[ ] Human approval
[ ] Access restriction
[ ] Sensitive-data control
[ ] Audit trail
[ ] Error handling
[ ] Rollback/manual fallback

5. ACCEPTANCE TEST
Representative cases: _________________________________
Edge cases: ___________________________________________
Accuracy threshold: ____________________________________
Quality threshold: _____________________________________
Maximum acceptable failure rate: _______________________
Test owner: ___________________________________________

6. OPERATING MODEL
Tools/systems: ________________________________________
Integration dependencies: ______________________________
Expected frequency/volume: ____________________________
Estimated time/cost impact: ____________________________
Monitoring metric: ____________________________________
Review cadence: _______________________________________

7. RISK REGISTER
Risk: __________________ Impact: ______ Likelihood: ____
Control: ______________________________________________
Risk owner: ___________________________________________

8. RELEASE DECISION
Status: DESIGN / PILOT / APPROVED / REJECTED / RETIRE
Evidence attached: ____________________________________
Approval authority: ____________________________________
Approval date: ________________________________________
Next review: __________________________________________

GOVERNANCE PRINCIPLE
Standardise the process before automating it. Preserve accountable human ownership wherever errors can materially affect people, money, security, reputation or compliance.